Online Bill Pay

Stop Writing Checks and Mailing Bills!

With Heritage Bank’s online bill pay, you have the ability to make payments directly from your checking account – to any person or business within the United States!

Tired of worrying about late fees? Set up automatic payments and your bills will be paid without another thought! Through online bill pay, you control who receives payments, when they are sent and the amount. You can make an unlimted amount of payments – and best of all, it’s free!

FAQs

Q. Who can I pay with online Bill Pay?
A. You can pay virtually any business or individual with a mailing address within the United States. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter, or relative

Q. Am I able to set up AutoPay for online Bill Pay?

A. You can set up some eBills to be paid automatically according to options you set. You can change or cancel AutoPay for eBills at any time.

Q. How do I enroll in online Bill Pay?
A. You can enroll for online Bill Pay in these easy steps:

• Login to your online banking account.
• Click the BillPay button on the main navigation toolbar.
• Verify your email address, enter your valid phone number and click Submit.
• Read the Terms and Conditions of the Bill Payment Service. If you agree to these terms, click Accept.

Q: How long does it take before my payment is received?
A: If the company or person you want to pay accepts electronic payment, it will be received by the next business day. If the company or person does not receive electronic payments, we print a check and mail it for you. This process typically takes three to five business days.

Q: How does a person or company receive my payment?

A: We send payments electronically whenever possible. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. The check contains the following info:

• Your name and address
• The company or person’s name and your account number with them, if available
• The payment amount
• The delivery date

If you added a memo to your payment, the info is printed on the memo line of the check.

Q. When is the payment withdrawn from my account?
A. If the payment is sent electronically, the money is withdrawn from your account one business day after processing begins. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. For some checks, the money is withdrawn one business day after processing begins. For others, the money is withdrawn when the company or person deposits or cashes the check. In this case, payment will not show as withdrawn from your account until the check is deposited or cashed.